1. Bank Employee Ethics

    2. Central Banks

    3. Central Bank of Egypt

    4. Central Bank Supervision Tools on Banks

    5. Supervision of the National Payments System

    6. Information about the International Monetary Fund

    7. Banks and their Origins in the World

    8. Specialized banks in Egypt

    9. Information about Investment Banks

    10. Commercial Banks

    11. Elements for your Success as a Sales Manager

    12. Customer Service Department

    13. Requirements for a Customer Service Officer

    14. Dealing with the Behaviors of Some Types of Customers

    15. Customer Service Officer Work and Skills

    16. Legal Person Details

    17. Check your Understanding (3 Questions)

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